AIBO is a electro mechanical device, though, so it can break down. Sony had set up a “clinic” to handle repairs but had to suspend that service in 2014. This posed a dilemma for all AIBO owners, who were unable to repair their important partner when it malfunctioned. Luckily here you get help with the repairs and re-celling dead or dying batteries.
This is one of the few places where Aibo owners can find help and repair service!
Every order get it’s own repair diary. Here you can see how it looks like: Anton
You will get the link via mail where you can follow the repair process.